Supplier Performance Management
360 View of Supplier Performance!
MEASURE AND EVALUATE THE PERFORMANCE OF YOUR ALL SUPPLIERS IN REAL-TIME.
Interactive dashboards provide an overview of all supplier’s service levels in depth. Get one central place to make decisions and react effectively, enriched by real time data.
Customizable tool to manage complex performance management needs.
Track performance with different KPI sets for different supplier groups. Scorecard and KPI calculation methods are customizable on a supplier basis.
Give your suppliers different target scores for KPIs!
Define different targets for your suppliers for monitored KPIs.
Ready to use different KPI types!
Event-based, Calculated KPIs , Score reductions KPIs, Survey & Questionnaire type KPIs and manual scoring KPIs can be u.ed together for full Supplier performance transcript.
Online Supplier Scorecard
Interactive dashboards provide an overview of all supplier’s service levels in depth. Customizable tool to manage complex performance management needs.Track performance with different KPI sets for different supplier groups.
KPI Library
Out of the box ready to use industry standard KPI’s… More than 50 KPIs are available. KPI’s developed in line with customer requirements are added to the library and made available to all customers.
Survey Management
vSRM multi language survey management tool is used to measure supplier performance. Surveys can be issued to your internal personnel to measure service satisfaction level of the suppliers. Define different customized surveys to measure supplier performance. Customized surveys with a scoring system that can be defined on the basis of suppliers.
Supplier Objections Management
Transparent and fair evaluation process. Let your suppliers access detailed data used to calculate KPIs. IF there is any objection they can apply for correction. Review and approval process for supplier objectıons drive a fair assessment process.
Periodical Trend Reports
Take the supplier performance tracking to the upper segment with end-of-term performance reports. Compare the KPIs of your suppliers in the same industry on a single chart. View sectoral supplier performance levels!
Performance Escalation Management
Automatically notify supplier C-Level managers about any change in performance KPIs, Make automatic escalation definitions according to monthly score changes. Ask your suppliers for an action plan to get low KPI scores back on track.
GSA - Penalty Bills Management
In the retail sector, global service agreements can be made with suppliers on product availability. The compliance of the supplier with this commitment can be monitored on a product basis, and in case of non-compliance, penalties to be applied for loss of sales can be reported.