Performance Escalation Management
vSRM automatically transmits period-end reports to supplier and purchasing company C-Level Managers.
Performance Escalation Management //
Automate referrals and notifications to C-Level managers to ensure timely action is taken for low KPIs.
Performance Escalation Management
With vSRM performance escalation management module; The scores in consecutive periods can be evaluated, and action plans can be requested by sending automatic reports to the C-Level managers of your suppliers for low KPIs.
Letter of thanks are sent along with the detailed report to the suppliers who keep their service levels at the highest level in the configurable escalation management.
Automatic escalation definitions
Make automatic escalation definitions according to monthly score changes.
Action plans for improvements
Ask your suppliers for action plans for low KPIs.